Product support & maintenance services: providing responsive customer support
In order to provide support for commercial-grade products, software companies must create dedicated product support teams that can quickly respond to a customer’s situation and deliver comprehensive product support solutions. Technoturf IT Services enables its clients to focus primarily on their core initiatives by providing reliable, high-quality product support and product maintenance services to their end customers.
Our product support & maintenance service offering
Technoturf IT Service‘s extended product support infrastructure was specifically developed for software companies, and our product support team is a combination of domain and technology expertise. We deliver product support and maintenance services in the following ways:
- 24×7 product support & maintenance
- Expertise in legacy application maintenance, software product maintenance, database and data warehouse support, and website and ecommerce maintenance
- Maintenance and support for legacy application, software products, databases and data warehouses
- Seamless integration between servers, systems and supporting network infrastructures
- Toll-free telephone product support
- Network monitoring and management services
- On-site network management personne
- Network management and support
- Level ii and iii product support
- 24/7 telephone network support
- Reactive and proactive product support
- Response time driven product support